Small business IT questions

Start with a free IT checkup. Call 813-793-4700 or fill out the contact form, and we'll look at your network, computers, Microsoft 365, backups and security. You'll get a plain-English summary of what's working, what isn't and what to fix first, plus a flat-rate quote. You don't need to prepare anything or know the technical terms.

It depends on your size and how much you rely on technology. Very small offices sometimes manage on their own. Once you depend on email, cloud files and customer data every day, most businesses are better served by a managed IT team than by the owner or one overworked employee. A team covers nights, vacations and specialties no single person can, for a predictable monthly rate.

There's no strict minimum. ShowTech works with small and mid-sized businesses, from small offices to organizations with many locations. The free assessment tells us both whether ShowTech One is a good fit or whether a lighter option makes more sense.

We document every account, password and device you have, set up monitoring and security, and clean up the urgent issues first. Then your team gets the help desk number and starts calling us instead of you. We plan the transition around your schedule so the business keeps running.

ShowTech One is a flat monthly rate with no hidden fees. The rate depends on your business size and needs, so we quote it after a free assessment rather than guessing. Use our DIY cost calculator to see what doing it yourself is costing you in hours today.

The point of a flat rate is that you shouldn't. Everything in ShowTech One is covered by the monthly rate. If you ever want something outside the plan, such as a big new project, we'll tell you upfront and in writing before any work starts.

Doing it yourself costs money too. It just shows up as your time, your team's downtime and the risk nobody is watching. Many owners find that once they count those hours honestly, a flat monthly rate looks very reasonable. Our calculator lets you check with your own numbers.

A real person typically answers in under four minutes. Our live help desk runs 24 hours a day, 7 days a week, 365 days a year.

Both. Most issues are fixed remotely in minutes, but when something needs hands on it we send a technician to your office anywhere in Tampa Bay, including Tampa, St. Petersburg and Clearwater.

Yes. ShowTech Solutions is locally owned and based in downtown Tampa, and we've supported businesses across Tampa Bay for more than 16 years. Clearwater, St. Pete, Largo, Brandon and the surrounding areas are all part of our regular onsite coverage.

Absolutely. With co-managed IT, we back up your in-house person with a 24/7 help desk, security tools, monitoring and specialists. They keep the relationships and the day-to-day knowledge; we make sure they're never the only line of defense.

Yes. Small businesses are attractive precisely because they usually have fewer protections. Fake invoices, stolen email logins and ransomware hit small offices every day. ShowTech One includes threat detection, web filtering, Microsoft 365 monitoring and monthly phishing training to reduce that risk.

We can't promise a compliance outcome, and you should have your own advisors review requirements for your industry. What we do provide is compliance guidance, risk assessments and audit-prep support so you're well prepared. We also help businesses prepare for CMMC Level 1.

Call 813-793-4700 right away. Don't wait on email or the contact form for anything urgent, and try not to delete anything or turn devices off and on repeatedly until you've talked to someone.