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What we take off your plate

Every IT job you never applied for

Here's the full list of what ShowTech handles so you don't have to. It's long on purpose: this is everything that's been quietly landing on your desk.

The flat-rate plan

ShowTech One

One plan, one flat monthly rate, no hidden fees. The rate depends on your size and needs, so we start with a free assessment and quote exactly what fits. Everything below is included.

Help desk & onsite support

The part you feel first. Your team stops tapping you on the shoulder and starts calling people who do this all day.

  • 24/7/365 live help desk; a real person typically answers in under 4 minutes
  • Onsite support anywhere in Tampa Bay when something needs hands on it
  • A help desk portal so you can see every open request and its status
  • New-hire setups and departures handled start to finish

Security that's actually watching

Small businesses are targets precisely because nobody is watching. ShowTech One puts someone on watch.

  • Endpoint detection and response (EDR) on every computer
  • DNS filtering that blocks dangerous sites before they load
  • Guest Wi-Fi security, so visitors never touch your business network
  • Admin-on-demand: elevated access granted only when it's needed
  • Microsoft 365 security monitoring for suspicious sign-ins
  • Monthly phishing simulations plus security awareness training

Backups, monitoring & maintenance

The quiet work that keeps a Tuesday from turning into a disaster.

  • Real-time monitoring of your network and backups
  • Microsoft 365 backup for email, SharePoint, OneDrive and Teams
  • Automated patching for Windows, Office, Java and Adobe
  • Health alerts that flag trouble before it becomes downtime
  • Change auditing, so you know who changed what and when

Planning & a technology roadmap

The difference between buying tech in a panic and buying it on purpose.

  • Quarterly vCIO meetings with someone who knows your business
  • An IT roadmap and budget you can plan around
  • Regular risk assessments in plain English
  • Compliance guidance and audit-prep support (we help you prepare; your advisors make the call)

Microsoft 365, sorted

Most small businesses live in Microsoft 365. Most are also paying for licenses they don't use and missing settings they need.

  • License clean-up and right-sizing
  • Permissions management for shared files, mailboxes and Teams
  • Training guides your staff can actually follow
  • Help with Copilot when you're ready to put AI to work

Devices & purchasing

No more picking a laptop off a big-box shelf on your lunch break.

  • A live inventory of every device you own
  • Hardware and software recommendations sized to the job
  • Procurement handled for you
  • Setup, so new equipment arrives ready to work
  • No more after-hours fixes
  • No more shared passwords
  • No more mystery backups
  • No more surprise repair bills
  • No more Googling error codes
Is it a fit?

Built for the business that outgrew "we'll figure it out"

ShowTech One is designed for small and mid-sized businesses that rely on email, cloud files and a handful of key apps to get anything done, but don't have, or don't want, a full IT department. It's a particularly good fit if:

  • The owner or office manager is the default tech support today
  • You've had a scare: a hacked email, a dead hard drive, a fake invoice that almost got paid
  • You're adding people and every new hire means another lost afternoon
  • Clients, insurers or regulators are starting to ask security questions you can't answer
  • You'd simply like to stop thinking about IT
Local coverage

Onsite across Tampa Bay

Most problems get solved remotely in minutes. When one needs a person in the room, a ShowTech tech comes to you: downtown Tampa, Westshore, St. Petersburg, Clearwater, Largo, Brandon and the rest of Tampa Bay. We've been doing this here for more than 16 years, with additional offices in Birmingham, Alabama and Mount Carmel, Illinois.

That local presence matters when you're deciding whether to outsource IT. You're not handing your business to a call center in another time zone. You're handing it to neighbors who answer the phone.

Beyond the plan

Other ways we help

Some businesses need one specific thing. Others need ShowTech One plus a little extra. Either way, it's the same team and the same phone number.

Co-managed IT

Already have an IT person? We back them up with tools, after-hours coverage and specialists, so they stop being a single point of failure.

Cybersecurity & 24/7 monitoring

Round-the-clock threat monitoring for businesses that need more than the basics, with a team that responds when something looks wrong.

Backup & disaster recovery

A tested plan for getting back up after a crash, a flood or ransomware, not just a copy of your files sitting somewhere.

Business phones (VoIP)

Cloud phones with one number across desk phone, computer and cell, auto attendants, call queues, business texting and no long-term contract.

Azure Virtual Desktop

Give your team a secure work computer they can reach from anywhere, without shipping laptops around.

Business broadband

Internet service sized to your office, so the Wi-Fi isn't the bottleneck anymore.

CMMC Level 1 help

If you work with the Department of Defense supply chain, we help you prepare for CMMC Level 1 requirements.

AI development

Practical AI tools built around how your business actually works, when you're ready for that conversation.

Not sure what you need?

That's what the free IT checkup is for. We'll tell you, in plain English.

813-793-4700
Call a real person: 813-793-4700